Terms & Conditions

Last Updated: June 2026

Welcome to One Dollar Care. These Terms & Conditions govern your access to and use of the One Dollar Care website, mobile application, and online healthcare services. By accessing or using our platform, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By registering for an account, accessing our website, downloading our mobile application, or using any services provided by One Dollar Care, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.

2. About One Dollar Care

One Dollar Care is a digital healthcare platform that connects patients with licensed healthcare professionals through online consultations, telemedicine services, health advice, and related healthcare solutions. The platform facilitates communication between patients and healthcare providers but does not replace emergency medical services.

3. Eligibility

To use our services, you must:

Be at least 18 years old or have parental/guardian consent.
Provide accurate and complete registration information.
Use the platform in compliance with applicable laws and regulations.
Maintain the confidentiality of your account credentials.

You are responsible for all activities conducted through your account.

4. Medical Disclaimer

One Dollar Care provides access to healthcare professionals for informational and consultation purposes. The information provided through the platform should not be considered a substitute for emergency medical treatment, hospitalization, or in-person medical examination when required.

If you experience a medical emergency, immediately contact local emergency services or visit the nearest healthcare facility.

5. User Responsibilities

By using One Dollar Care, you agree to:

Provide accurate medical and personal information.
Follow healthcare provider recommendations responsibly.
Use the platform only for lawful purposes.
Respect healthcare professionals and other users.
Not misuse, disrupt, or interfere with the operation of the platform.

Users must not upload false, misleading, offensive, harmful, or unlawful content.

6. Healthcare Consultations

One Dollar Care facilitates online consultations through video calls, voice calls, messaging, and other digital communication methods.

Healthcare providers may:

Assess reported symptoms.
Provide medical guidance and recommendations.
Suggest treatment options.
Recommend further testing or in-person consultations.
Issue prescriptions where legally permitted.

Consultation outcomes may vary based on the information provided by the patient.

7. Appointments and Payments

Users may be required to pay consultation fees before accessing certain services.

By making a payment, you agree that:

All pricing is displayed before confirmation.
Payments are processed securely through approved payment providers.
Fees may vary depending on consultation type and provider availability.
Applicable taxes and service charges may apply.

One Dollar Care reserves the right to modify service pricing at any time.

8. Cancellation and Refund Policy

Appointment cancellations and refunds are subject to our refund policy.

Refunds may be considered in cases such as:

Technical failures preventing consultation.
Duplicate payments.
Provider unavailability.

Refund requests will be reviewed individually, and approval is subject to company policies and applicable laws.

9. Privacy and Data Protection

Protecting user privacy is important to us. Personal information, health records, and consultation data are handled according to our Privacy Policy and applicable data protection laws.

By using the platform, you consent to the collection, storage, and processing of information necessary to provide healthcare services.

10. Intellectual Property Rights

All content, trademarks, logos, graphics, software, and materials available on One Dollar Care are owned by or licensed to One Dollar Care and are protected by intellectual property laws.

Users may not:

Copy or reproduce content without permission.
Modify or distribute platform materials.
Use trademarks or branding without authorization.

11. Prohibited Activities

Users are prohibited from:

Attempting unauthorized access to systems or accounts.
Uploading viruses, malware, or harmful software.
Engaging in fraudulent activities.
Harassing healthcare providers or other users.
Violating applicable laws or regulations.

Violation of these terms may result in suspension or termination of access.

12. Limitation of Liability

To the maximum extent permitted by law, One Dollar Care shall not be liable for:

Indirect or consequential damages.
Loss of data or business opportunities.
Service interruptions beyond our control.
Medical outcomes resulting from incomplete or inaccurate information provided by users.

Users acknowledge that medical advice is based on information available at the time of consultation.

13. Service Availability

We strive to provide uninterrupted access to our platform; however, we do not guarantee continuous availability.

Services may be temporarily unavailable due to:

System maintenance.
Technical issues.
Network disruptions.
Security updates.
Circumstances beyond our reasonable control.

14. Third-Party Services

Our platform may contain links to third-party websites, payment processors, or external services. One Dollar Care is not responsible for the content, policies, or practices of third-party providers.

Users access third-party services at their own risk.

15. Account Suspension and Termination

One Dollar Care reserves the right to suspend or terminate user accounts for:

Violation of these Terms & Conditions.
Fraudulent or unlawful activities.
Abuse of healthcare providers or staff.
Security concerns.

Termination may occur without prior notice where legally permitted.